General

Best Practices for Port Management in Retail Pro Prism
Understanding and managing ports correctly will allow Retail Pro Prism to work as intended. Specific ports must be open to servers outside of the local st...
Mon, 25 Oct, 2021 at 9:34 AM
Best Practices to Upgrade Erlang to 64-bit for Retail Pro Prism
Past versions of Retail Pro Prism (1.14.6 and below) use a 32-bit version of the Erlang VM upon which RabbitMQ depends to function. With the 32-bit version ...
Mon, 25 Oct, 2021 at 9:35 AM
Server Identity File Usage for Retail Pro Prism
The server identity file is a special file that helps a store recover from a hard drive failure or other catastrophic failure to a server machine.   Why s...
Mon, 25 Oct, 2021 at 9:36 AM
Best Practices to Resolve Pop-Ups on Retail Pro Prism Reports
Retail Pro Reporting powered by Krunch is the add on reporting solution for Retail Pro Prism. Data and reports from Retail Pro Reporting can be exported t...
Mon, 25 Oct, 2021 at 9:37 AM
How to configure a Printer in Retail Pro Prism
Step 1: Install and configure a printer to your computer: This allows your computer's operating system to "see" the printer. You should be ...
Mon, 25 Oct, 2021 at 9:38 AM
Retail Pro Prism and iOS Devices
Using iOS devices with Retail Pro Prism can present certain technological hurdles in a Microsoft and Apple environment. Microsoft Windows uses NetBIOS or WI...
Mon, 25 Oct, 2021 at 9:39 AM
Unable to Start the Apache Web Server - Port 80 in use
Unable to start the Apache server, Port 80 in use Retail Pro Prism uses the Apache web server (running on port 80) to "serve up" Prism web pages....
Mon, 25 Oct, 2021 at 9:40 AM
lưu ý khi gọi API
Với rest API thì json body sẽ có format như bên dưới  ví dụ: [ {                         "active": true,                 "firstname":...
Mon, 1 Nov, 2021 at 3:22 PM
User Guide for Prism Resend Data Tool
I.      Giới thiệu:         Tool Prism Resend Data dùng để đẩy lại môt số chứng từ có trên Prism nhưng không tồn tại dưới RIL/V9. II.     Hướng dẫn ...
Thu, 25 Nov, 2021 at 2:53 PM
Recommended Anti-Virus configuration
Retail Pro does not officially support or make recommendations for any specific Anti-Virus software. In our testing we use McAfee antivirus software without...
Thu, 30 Dec, 2021 at 9:47 AM